Use cases
Make product, customer, and billing decisions with real analytics
SaaS Tracker is built for European SaaS teams who need trustworthy metrics — from customer health to usage-based billing — without compromising GDPR compliance.
- ✓ EU-compliant by design
- ✓ Billing-grade usage metrics
- ✓ Account-level health scoring
Role-based use cases
Founders & product leaders
See what drives adoption and retention, and prioritize roadmap decisions with metrics that don't shift under your feet.
- • Feature adoption and activation
- • Funnels, journeys, and drop-off
- • Retention signals and cohorts (roadmap)
Customer success
Spot at-risk accounts early and focus your time where it matters most.
- • Customer health score (0–100)
- • Recency, activity, and adoption signals
- • Account timelines and journeys
Finance & operations
Connect usage to revenue logic and understand what you can safely bill for.
- • Usage-based metrics and caps
- • Overage detection (roadmap)
- • Audit-ready reporting and exports
Engineering & data
A predictable event model and a fast aggregation pipeline — designed for scale.
- • Secure ingest with HMAC
- • Fast aggregates for responsive queries
- • Timezone-safe, reproducible metrics
Common scenarios
Renewal risk review
Rank accounts by health score and revenue impact, then inspect activity trends before renewal calls.
New feature adoption
Track which customer segments adopt a new feature and where usage drops in the journey.
Usage-based pricing readiness
Validate whether your event model supports billing-grade metrics and define caps before you ship pricing.
Why EU compliance matters
Deploy without compliance friction
Many analytics stacks introduce cross-border data transfers or store personal identifiers by default. SaaS Tracker is designed to minimize that risk.
- • EU data residency
- • No personal data stored
- • Clear GDPR processor model
Keep analytics deep — without guesswork
Compliance should not force you into shallow dashboards. We preserve analytical depth with a stable event model and fast aggregates.
- • Canonical event model
- • Stable aggregation pipeline
- • Billing-grade metrics
Which use case fits your SaaS
Book a demo and we'll map SaaS Tracker to your product events, customer model, and compliance requirements.