Product
Billing-grade SaaS analytics, built for EU compliance
SaaS Tracker turns raw product events into stable, reproducible metrics you can trust for customer health, product decisions, and usage-based billing — without storing personal data.
- ✓ EU-hosted data processing and storage
- ✓ Pseudonymized by design (no names or emails)
- ✓ Audit-ready metrics from ingestion to reporting
Core modules
Everything is designed around a canonical event model and a stable aggregation pipeline that keeps metrics consistent over time.
Ingest API
Send events through a secure HTTP endpoint with HMAC verification. A consistent event schema enables stable analytics across environments.
- • HMAC signature verification
- • App + environment separation
- • UTC timestamps, timezone-safe display
Usage analytics
Understand how accounts use your product with dashboards that stay fast at scale — built on hourly and daily aggregates.
- • Events, page views, sessions
- • User journeys and flows
- • Heatmaps and trends
Customer health
Account-level health scoring based on real engagement signals, not guesses. Designed to evolve into customer-defined scoring models.
- • Health score 0–100
- • Signals: activity, recency, adoption
- • At-risk accounts overview
Billing metrics (MVP + roadmap)
Track usage in a way that supports usage-based pricing. Start simple and expand to quotas, caps, and overage detection.
- • API call counts & key events
- • Active users / org usage
- • Quotas & overage detection (roadmap)
How it works
Instrument
Send standardized events from your SaaS app. Keep user identifiers pseudonymized on your side.
Process
Events flow into raw storage and materialized aggregates, producing hourly and daily summaries for fast queries.
Analyze & act
Use dashboards for product insights and customer health — and connect usage metrics to billing logic.
What makes it different
EU compliance as a foundation
- • EU data residency
- • Privacy-by-design
- • Clear GDPR processor model
Real analytics (not guesswork)
- • Canonical event model
- • Stable aggregation pipeline
- • Reproducible metrics
Want to see it on your data
Book a demo and we'll show SaaS Tracker running against your event model — with EU-compliant defaults.